3 Business Analyst Competencies



What is Business Analysis?


Business Analysis is the set of tasks, knowledge, and techniques required toidentify business needs and determine solutions to enterprise businessproblems. Although, the general definition is similar, the practices andprocedures may vary in various industries.In Information technology industry, solutions often include a systemsdevelopment component, but may also consist of process improvement ororganizational change.Business analysis may also be performed to understand the current state of anorganization or to serve as a basis for the identification of business needs.In most cases, however, business analysis is performed to define and validatesolutions that meets business needs, goals, or objectives.

Who is a Business Analyst?


A business analyst is someone who analyzes an organization or business domain(real or hypothetical) and documents its business, processes, or systems,assessing the business model or its integration with technology. However,organizational titles vary such as analyst, business analyst, business systemsanalyst or maybe systems analyst.

Why a Business Analyst?


Organizations employ business analysis for the following reasons − * To understand the structure and the dynamics of the organization in which a system is to be deployed. * To understand current problems in the target organization and identify improvement potentials. * To ensure that the customer, end user, and developers have a common understanding of the target organization.In the initial phase of a project, when the requirements are being interpretedby the solution and design teams, the role of a Business analyst is to reviewthe solutions documents, work closely with the solutions designers (IT team)and Project managers to ensure that requirements are clear.In a typical large-size IT organization, especially in a developmentenvironment, you can find On-site as well as offshore delivery teams havingthe above-mentioned roles. You can find a “Business Analyst” who acts as a keyperson who has to link both the teams.Sometimes, he would interact with Business users and at times technical usersand finally to all the stakeholders in the projects to get the approval andfinal nod before proceeding with the documentation.Hence, the role of BA is very crucial in the effective and successfuljumpstart for any project.

Role of an IT Business Analyst


The role of a Business analyst starts from defining and scoping the businessareas of the organization, then eliciting the requirements, analyzing anddocumenting the requirements, communicating these requirements to theappropriate stakeholders, identifying the right solution and then validatingthe solution to find if the requirements meet the expected standards.

How is it different from other Professions?


Business analysis is distinct from financial analysis, project management,quality assurance, organizational development, testing, training anddocumentation development. However, depending on the organization, a BusinessAnalyst may perform some or all these related functions.Business analysts who work solely on developing software systems may be calledIT business analysts, technical business analysts, online business analysts,business systems analysts, or systems analysts.Business analysis also includes the work of liaison among stakeholders,development teams, testing teams, etcBusiness Analysts

Business Analysts


A Business Analyst can use Enterprise Architect to create high-level models ofbusiness processes, including business requirements, activities, workflow, andthe display of system behavior.Using Enterprise Architect, a Business Analyst can describe the proceduresthat govern what a particular business does. Such a model is intended todeliver a high-level overview of a proposed system.

Business Analyst Tasks


| | —|—|— |Using Analysis diagrams, you can model the high-level processes of thebusiness.Analysis diagrams are a subset of UML 2.5 Activity diagrams and are lessformal than other diagram types, but they provide a useful means forexpressing essential business characteristics and requirements.| Analysis Diagram Example Analysis Diagram |Gathering requirements is typically the first step in developing a solution,be it for developing a software application or for detailing a businessprocess; it is an important step in the implementation of a project.Using Enterprise Architect, you can define the Requirement elements, connectRequirements to the model elements for implementation, connect Requirementstogether into a hierarchy, report on Requirements, and move Requirements outof model element responsibilities.| Requirements Management Specification Manager |You can use Activity diagrams to model the behavior of a system and the way inwhich these behaviors are related to the overall flow of the system.Activity diagrams do not model the exact internal behavior of the system butshow instead the general processes and pathways at a high level.| Activity Diagram |To visualize the cooperation between elements involved in the workflow, youcan use an Interaction Overview diagram, which provides an overview of subactivities that are involved in a system.| Interaction Overview Diagram |In displaying the behavior of a system as a Use Case diagram, EnterpriseArchitect provides an easily understood tool for mapping the functionalrequirements and behavior of a system.| Use Case Diagram

Business analysis techniques for various goals


For improving existing digital systemsSystems may work not in the way they are expected to. If the goal of theproject is to improve the user experience of a given website or app or enhanceother user metrics, such as conversion, data analytics is one of the bestsoftware analysis techniques to use.

Data analytics


Modern web and mobile systems are often integrated with Google Analytics orsimilar tools able to collect and store valuable user interaction data.Analyzing this data is the right way to identify the faults in user experienceand design, find unused or misused features, discover the dead ends in userjourneys.To get these insights, we implement software product analysis using differentanalytics tools and databases. Then, we extract this data, analyze it, studyevents, find patterns in user behavior and eventually use these insights tofind the ways we can improve user experience and increase the system’susability. In other words, by interpreting real user interaction data, we canset up the requirements and prioritization for a system enhancement project.Certified IT Business Analyst (CITBA)

Certified IT Business Analyst (CITBA)


Exam Code: CITBAAbout Exam CourseBusiness Analyst plays a vital role in IT Project successful implementation.Business Analyst understands the Business process and identifies the areas ofimprovement or problem Areas and will suggest a suitable IT Solution for theGAP identified. BA will elicit the requirements from the concerningstakeholders and then does the analysis and confirms the requirements. BA willtrack the requirements during development and in testing phase, makes surethat UAT conducted successfully and sign off on the project closure documentis done.Many Professionals aspire to get into Business Analyst role and manyprofessionals are playing the role of BA without having BA designation. Forall these professionals, the best option is get certified as CITBA to getformal recognition as BA .Target AudienceAll entry level professionals looking for entry into BA role or Professionalspracticing BA without being designated as BA can take this Certification toformally get recognized.Exam InformationThe exam comprises of 80 Multiple Choice Questions out of which the candidateneeds to score 70% (56 correct out of 80 Questions) to pass the exam. Thetotal duration of the exam is 1 hour 30 minutes (90 Minutes). Exams are onlineand can be taken anywhere anytime. All you need is a reliable internetconnection. The exam is conducted in a closed book manner. No external sourcesof information may be accessed during the exam. Exam fees : USD 119Retaking of ExamIf a Candidate does not pass the exam in the first attempt, the candidate mustwait for a period of at least fourteen (14) calendar days from the date oftheir attempt to retake the exam for second (2nd) time or any subsequent time.Retake Exam Fees : USD 36The exam can be taken any number of times.Certification ValidityThe Certified IT Business Analyst (CITBA)–Certificate is valid for life

1. Introduction to BA


1.1 Who is a Business Analyst? 1.2 What is Requirement? 1.3 Bond between Requirement and BA 1.4 Who is stakeholder? 1.5 What is Business Process Modeling? 1.6 BA Completeness Skill Areas

3. Business Analyst Competencies


3.1 Business Communication 3.2 Supplier Management 3.3 Leadership 3.4 Conflict Management 3.5 Negotiations 3.6 Problem Solving Skills

6.Requirements Engineering


6.1 Business Requirements Initiation (Gathering Stage) 6.1.1 Stakeholder Analysis 6.1.2 Requirement Elicitation Techniques 6.1.3. Sort the requirements (Define Requirements) 6.1.4. Prioritize Requirements 6.1.5. Validating Requirements 6.2 Business Requirements Management 6.2.1. Requirements Communication 6.2.2. Requirements Management 6.2.3. Requirements Organization 6.3 Business Solutions Evaluation and Implementation 6.3.1. Business Solutions 6.3.2 . Solution Assessment 6.3.3. Solution Validation 6.3.4. Solution Evaluation 6.3.5. Solution Implementation

7.BA Strategy


7.1 Enterprise Analysis 7.2 Business Analysis Planning 7.3 Role of BA in handling Change Request 7.4 Role of BA in Project 7.5 BA role in Agile ScrumFor More Certifications:IT Business Analyst – PractitionerIT Scrum MasterCertified IT Product OwnerCertified IT Scrum DeveloperBusiness Analysis – Roles

Business Analysis – Roles


* * *The role of a business analyst in an IT Project can be multi–fold. It ispossible for project team members to have multiple roles and responsibilities.In some projects, the BA may take on the roles of the Business IntelligenceAnalyst, Database Designer, Software Quality Assurance Specialist, Tester,and/or Trainer when there are limited resources available.It is also possible for a Project Coordinator, or an Application DevelopmentLead, or a Developer to take on the role of the Business Analyst in specificprojects.Business Analysis overlaps heavily with analysis of requirements of thebusiness to function as usual and to optimize how they function. Some examplesof Business Analysis are − * Creating Business Architecture * Preparing a Business Case * Conducting Risk assessment * Requirements Elicitation * Business Process Analysis * Documentation of Requirements

Major Roles of a BA


A key role of most business analysts is to liaison between the business andtechnical developers. Business analysts gets to work together with thebusiness clients to gather/define requirements of a system or process toimprove productivity while at the same time working with the technical teamsto design and implement the system/process.

As an Analyst


Another important role would be to assess proposed system and organizationalreadiness for system implementation and providing support to users andcoordinate with IT staff.To help review and provide inputs to the design of the proposed IT system fromthe business perspective, resolving issues/conflicts among stakeholders, helporganize comprehensive and quality UAT through assisting users in developingtest cases, and help organize training with the aim of ensuring the deployedIT system which is capable of meeting business needs and requirements as wellas realizing the anticipated benefits.Planning and monitoring the Business analysis activities for scopedevelopment, schedule and approach for performing the activities related tobusiness analysis for the IT system development project, monitor the progress,coordinating with the Internal Project manager and report on revenue,profitability, risks and issues wherever appropriate.”

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